In schools today, most professionals who work with technology typically fall into one of six groups. The descriptions of the duties assigned to these individuals illustrate the range of tasks necessary to manage and use the very complex information technology infrastructure encountered in a typical school and the scale of the system that requires support: Read More
Early in the history of computers in schools, they typically purchased and supported only one operating system. Schools were “Apple” schools or “IBM” schools; later they were Macintosh or Windows schools. Ostensibly, decisions were made for financial reasons (PC’s were generally assumed to be less expensive than Macintoshes) or for educational reasons (“PC’s are what Read More
Information technology available and used in a society exerts strong and active, although often unseen, influences on that society. . We are in the midst of a nearly complete replacement of print by electronic information, but schools still struggle to reorganize teaching and learning to reflect that reality. Students arrive in classrooms with brains that Read More
181: Where the Rationale for School IT Breaks Down In my experience, that last point is where school IT decision-making breaks down. Organizations have different strategic goals, and they accomplish those goals by setting different priorities and adopting different strategies. IT professionals who have learned their craft in organizations other than schools are often unfamiliar Read More
In addition to the fleets of computers maintained for populations such as students and teachers, schools are places where special purpose computers and peripherals are found. In makerspaces, science laboratories, studios, workshops, and other special teaching spaces, there are computing devices necessary for specialized educational activities. Examples include:
School users are also well-known for trading reliability for functionality and ease. IT professionals know that systems can be configured to perform many more functions than are typically used. Further, many users will use only a fraction of the tools and features available in the applications they use. Of course, using these tools and features Read More
Virtual classrooms took on particular importance to teachers and students with the quick pivot to remote teaching necessitated by the COVID pandemic. Even before that, however, virtual classrooms were being managed by school IT professionals and teachers were using them to extend their classrooms and enhance information sharing and interaction. Like other cloud-based infrastructure in Read More
There are two types of tests that are typically administered to students: standardized and standards based. For IT professionals who are designing systems to administer the tests, there is no difference; devices must be able to establish reliable and secure connections to the servers where the test is housed, user accounts must be created, and Read More
I’ve seen the requests from many desktop support teams: “Before you add technology to grants, please include us in your planning.” I understand their rationale. They are responsible for installing, configuring, and managing it. It must integrate with existing systems and be reliable, robust, and secure. I would be sensitive to their requests and I Read More
The candidate for a vacant technology coordinator position, that filled the role of CIO but also spent a good deal of time sharing the work of technicians during high-demand times. When asked, “How would you respond to the teacher who returned from a conference and asked for help configuring systems to use a tool they Read More