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Technology and Communication Problems

170: Technology and Communication Problems | RSS.com Organizations are created to serve a purpose. For schools, it is (ostensibly) to make people “smart.” We know, of course, that when systems are created, their purpose immediately changes to sustaining itself rather than fulfilling its purpose, but let’s ignore that for this post. We who work in Read More

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Where the Rationale for School IT Breaks Down

181: Where the Rationale for School IT Breaks Down In my experience, that last point is where school IT decision-making breaks down. Organizations have different strategic goals, and they accomplish those goals by setting different priorities and adopting different strategies. IT professionals who have learned their craft in organizations other than schools are often unfamiliar Read More

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Special Use IT in Schools

In addition to the fleets of computers maintained for populations such as students and teachers, schools are places where special purpose computers and peripherals are found. In makerspaces, science laboratories, studios, workshops, and other special teaching spaces, there are computing devices necessary for specialized educational activities. Examples include: 

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IT Tradeoffs in Schools

School users are also well-known for trading reliability for functionality and ease. IT professionals know that systems can be configured to perform many more functions than are typically used. Further, many users will use only a fraction of the tools and features available in the applications they use. Of course, using these tools and features Read More

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Edtech for IT: Learning Management Systems

Virtual classrooms took on particular importance to teachers and students with the quick pivot to remote teaching necessitated by the COVID pandemic. Even before that, however, virtual classrooms were being managed by school IT professionals and teachers were using them to extend their classrooms and enhance information sharing and interaction. Like other cloud-based infrastructure in Read More

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A Technology Decision-Making Case to Consider

Let’s consider a situation that illustrates how proper, appropriate, and reasonable configurations of IT can influence teaching and learning. I was asked to help resolve some “network problems” in a school. Math teachers had complained that students could not access the online grade book from the computers provided under the recently begun one-to-one initiative. It Read More

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Elevator Pitch: Technology Acceptance

For several decades, several variations of the technology acceptance model have been used to explain and predict the use of technology by individuals and within organizations. In general, when users perceive IT to be easy to use, effective for their tasks, and similar to that used by others; they are more likely to use it Read More

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IT Policies and Procedures for Different Users

Protocols and practices are ostensibly objective. The same rules apply to all users and, especially those that are controlled by technology are applied with precision. The reality in schools, however, is that not all users have similar capabilities and some protocols and practices appropriate for one group of users may not be appropriate for others. Read More